Seven Things Your IT Department Wishes You Knew About Tech Support

Working in the IT department is often a thankless job. You’re like the invisible behind-the-scenes worker who is only noticed when something breaks—and then you’re blamed for it. Here are seven misconceptions about tech support reps and the IT department you should know so you can work better with the IT guy or gal.

Reference:Seven Things Your IT Department Wishes You Knew About Tech Support

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