Warehouse workers beware: These little robot helpers may be after your job

Check out the video link below. An interesting piece is that the Chinese manufacturers completely copy Amazon’s orange robots to handle its distribution centers.

Again, manufacturing automation and 3D printing is the trend.

Reference: Warehouse workers beware: These little robot helpers may be after your job


An Amazon ‘pick-up’ store may be coming to a college near you

9/14/15 Mailroom by Mei Buzzell Students mail waiting

It makes perfect sense for Amazon to set up physical stores, or join existing Barnes and Noble stores in college campus, due to its shipping convenience and popularity in colleges. This would eliminate the need for those colleges to set up distribution centers in their campus, which is an completely unnecessary infrastructure cost to them.

Some people even suggested Amazon to buy out Postal Services. This is another interesting idea but does not actually solve the package problems to those colleges, because they simply do not have the space and labor to handle those increasing packages.


A Great Reference About Reverse Logistics

I recently attended the following Havard Business Review webinar: ” Reverse Logistics: How to Find Hidden Profits by Managing Returns”. The speaker is Curtis Greve. Curtis is currently a principal partner of his own consulting frim, Greve-Davis. He was a VP of Reverse Logistics at Wal-Mart and a president of Reverse Logistics at GENCO. In the webinar, he provided a lot of great insights about his experience in reverse logistics (RL).

The core idea of RL is to recover lost profit and improve revenue through return recovery. It has become more important these days, because of the following reasons:

  • Poor product design,
  • Poor product quality,
  • Poor product instruction,
  • End-of-life cycle,
  • Introduction of newer products,
  • Consumer remorse,
  • Consumer complaints,
  • Product safety concern,
  • Regularity requirements.

Especially, there are increasing regularity requirements to cause product return or recall due to safety, theft, quality, or environmental reasons. Due to increasing global manufacturing output, the total return is increasing (although the global return percentage could remain stable). Furthermore, an average of 80% of returned products are free of defects and can be resold. Companies have increasing responsibilities to manage their return.

In the webinar, Curtis provided a very good flow diagram of the RL with very detailed analysis of both RL’s input and output channels (although he misses the new product buy-back channel today). He also provided a very good insight to reposition RL as a revenue generator than a cost center. I would definitely recommend you to check out and bookmark his blogs and web site.